Terms and Conditions

The URKLA internet server and mobile application is operated by Urkla Tech Ltd., with its registered office at Na Ořechovce 574/11, Střešovice, 162 00 Prague 6, Czech Republic, Registration Number: 08183716, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 314033 ("Operator"). These Terms and Conditions (hereinafter referred to as the "Terms") shall apply to all services and mobile applications of the Operator which the Operator operates or operates (hereinafter referred to as the "Services").

The Terms of Service govern the registration of users of the Services provided by the Operator (Part A), the terms of the Service Agreement (Part B), and the terms of a particular Service (Part C). The provisions of the Terms of Service of each Service shall precede the provisions of Part A and Part B of these Terms.

Part A – Terms of Service Registration

1. Description of the Services

These Terms and Conditions regulate the rights and obligations of the Operator and users of the Services during registration, login and logout, within the Internet interface or mobile application. Under the Terms and Conditions, it is irrelevant whether the User has registered via the Internet interface or mobile application.

2. Rights and Obligations of the Contracting Parties

2.1 To use the Services, the User is obliged to create a User Account and use it in accordance with these Terms (hereinafter referred to as the "User").

2.2 As part of the process of setting up a user account, the prospective User is obliged to provide the required data. These details are marked with an asterisk and cannot be completed without the registration.

2.3 The User Account is made up of the User Name and Access Password selected by the User. The User is obliged to maintain confidentiality regarding the information necessary to access the User Account.

2.4 The User is entitled to change the password at any time in the user interface of the account.

2.5 The user account is charged according to the terms of the Services.

2.6 The user acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software equipment.

3. Login and Logout of the User

3.1 The User logs into the Service by logging in to the user account, ie by entering the user name and access password.

3.2 By logging in, the User is allowed to use the individual Services, provided that the User has accepted the terms and conditions of the relevant Service.

3.3 To unsubscribe from the Service, the User uses the "Unsubscribe" link on the Services page.

3.4 The User is entitled to access his / her user account and the offered content of the Services, which will be made available to him / her.

4. Consequences of Breach of User's Obligations

4.1 The Operator reserves the right to delete a user account if it was established in violation of good morals or public policy or the rights of the Operator and / or third parties.

4.2 The Operator further reserves the right to delete a user account in violation of the Terms and / or Terms of Service of individual Services and / or applicable legal regulations.

5. Processing of Personal Data

5.1 The operator shall process personal data in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data.

5.2 For the registration and maintenance of the user's user account, the Operator is entitled to process the user's personal data or personal data provided or entered by the user during registration.

5.3 In specific cases, the Operator may process personal data beyond Article 5.2 for the protection of the legitimate interests of the Operator or third parties.

5.4 If the User has handed over or transferred to the Operator the personal data of other natural persons, the User is obliged to inform these natural persons about the processing of personal data.

5.5 The transfer of data, which may be in the nature of personal data, may occur to a third party if this is done in connection with the provision of the Services.

5.6 More detailed information on the handling of personal data can be found on the Operator's website in the relevant section.

6. Conclusion of Service Contract

6.1 The User shall make a proposal to conclude a Service Agreement by filling in the registration form at the Internet address (URL): https://www.urkla.com and sending this data to the Operator. The contract is concluded by payment.

6.2 The User agrees that the Provider will start providing the Service under the Contract immediately after its conclusion.

7. Price of Services

7.1 The User-selected Service is provided for consideration. The current price list is available on the Internet (URL): https://www.urkla.com. Prices are in CZK/USD.

7.2 The operator is entitled to change the price list at any time by posting a new price list. The price change does not affect already existing fixed-term contracts.

7.3 The payment is paid by means of payment by credit card or any other method enabled by the Operator.

8. Provision of Services

8.1 Due to the nature of the Services, the Operator is not able to guarantee 100% availability of the Services. The Operator need not provide the service in particular in the case of routine maintenance, force majeure, or failures caused by cyber attacks.

8.2 All recommendations and information displayed within the Services are of a non-binding nature and are not expert advice.

8.3 The Operator does not guarantee the functionality and correct display of digital content if the User uses a non-standard web browser.

8.4 The Operator is entitled to change, supplement or limit the structure of the Services without having to notify the User thereof.

8.5 In the event of interruption or restriction of the provision of Services for reasons on the part of the Operator, the liability of the Operator towards the User is limited only to the responsibility to renew the provision of Services.

9. Terms of Use of the Services

9.1 Within the Service, the User may not store or distribute information whose content is contrary to good morals or generally binding legal regulations.

9.2 The User acknowledges that the Operator is not responsible for the settings made by the User in the user account.

9.3 The User may not use mechanisms, tools, software or procedures within the Service that have or could have a negative impact on the operation of the Provider's equipment.

9.4 The User shall not engage in any activity aimed at preventing or restricting the operation of the Service.

9.5 The Operator does not carry responsibility for the content of information stored or published by the User.

9.6 The Operator is entitled (but not obliged) to perform a preventive check of information stored or distributed by the User within the service.

9.7 In the event that any third party asserts rights in connection with the performance of the Contract, the User undertakes to immediately provide the Operator with all necessary documents.

9.8 The Operator is entitled to carry out anonymous processing and analysis of data obtained when using the Services.

9.9 To the extent permitted by the applicable legal regulations, the Operator and the User agree that they exclude the obligation of the Operator to compensate for damage caused by any legal fact, except for damage caused by intentional or grossly negligent conduct.

10. Complaints About Defects in the Services

10.1 The Service will be provided to the User in a quality that can reasonably be expected taking into account the nature of the Service and its purpose.

10.2 In the case of a justified complaint, the User has the right to a reasonable discount on the price of the Service.

10.3 If the User is a consumer and if the Operator refuses to respond to the complaint or fails to respond within 30 days, the consumer has the right to file a petition for out-of-court settlement.

11. Termination of Services

11.1 The Operator may withdraw from the contract if the User's conduct is in conflict with these Terms or generally binding legal regulations.

11.2 In the event that the Operator fails to fulfill its obligations duly and on time, the User has the right to withdraw from the contract.

11.3 If the User wishes to cancel an already ordered Service, it may be done within 2 working days of ordering the Service. The Client is obliged to pay a cancellation fee of 50%.

11.4 The user who is a consumer is entitled to withdraw from the contract within 14 days of its conclusion.

12. Intellectual Property Rights

12.1 The User acknowledges that the texts, photographs, graphics and other elements contained on the Website or available within the Service are protected by copyright.

12.2 The User acknowledges that the computer programs constituting the Website are protected by copyright.

13. Final Provisions

13.1 The Operator reserves the right to unilaterally change these Terms and Conditions to a reasonable extent.

13.2 Unless otherwise agreed, all correspondence relating to legal acts must be delivered to the other party in writing, by e-mail or by post.

13.3 The message is delivered in the case of delivery by e-mail at the moment of its receipt to the incoming mail server.

13.4 All disputes that could arise on the basis of or in connection with these Conditions shall be settled by the competent Czech court.

13.5 If one or more provisions of these Conditions are or become invalid for any reason, this shall not affect the validity of the other provisions.

13.6 Legal relations arising under these terms and conditions shall be governed by the laws of the Czech Republic.

Part C – Terms of Use of the URKLA Service

14. Description of the URKLA Service

14.1 The URKLA service is used to obtain and evaluate bids for the User based on his / her demand. The service is available on the Internet (URL): https://www.urkla.com.

15. Definitions

15.1 Offer means the offer of goods or services by third parties requested by the User and displayed through the server https://www.urkla.com.

15.2 User means a User who searches and compares Offers through the URKLA Service.

16. URKLA Service Rules

16.1 The URKLA service is closed for a definite period of time, depending on the selected variant of the Service. The individual variants of the Service are defined at the Internet address (URL): https://www.urkla.com.

16.2 The URKLA Service is used to obtain and evaluate Offers for the User based on his / her demand. The service distributes requests to selected persons and evaluates them as follows:

• Price Comparison
• Comparison of unit prices
• Supplier success statistics in tenders
• Supplier filtering for individual tenders
• Selection of suppliers by location
• Price Analytics

16.3 The URKLA service enables archiving of all documents received in the framework of offers.